HPG Realty – Privacy Policy (Facebook & Meta Advertising)
Last updated: 24/11/2025
HPG Realty (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Facebook and Meta advertisements, lead forms, website, or landing pages.
By submitting your details through any Facebook or Meta form, you consent to the practices described in this policy.
1. Information We Collect
When you engage with our Facebook/Meta Ads or submit a form, we may collect:
Personal Information
Name
Email address
Phone number
Suburb or property location
Details regarding your enquiry (e.g., property buying/selling interest)
Automatically Collected Information
Facebook/Meta may also collect data such as:
Your interactions with our ads
Device information
Browser type
Pages viewed
Cookies and tracking pixels
(This data is subject to Facebook/Meta’s own Privacy Policy.)
2. How We Use Your Information
We collect and use your information for the following purposes:
To contact you regarding your enquiry
To provide property information, valuations, or service recommendations
To arrange appointments or consultations
To follow up on your interest in buying or selling property
To improve our advertising relevance and user experience
To send you updates, offers, or communication relevant to real estate services (you can opt out anytime)
3. Sharing Your Information
We do not sell your information.
We may share your details only with:
Internal HPG Realty team members who will assist with your enquiry
Approved service providers such as CRM systems, email providers, or appointment software
Legal or regulatory bodies, if required by law
All third parties are required to maintain confidentiality and comply with privacy standards.
4. How We Store and Protect Your Information
We store your information securely through encrypted systems and take reasonable steps to protect your data from:
Loss
Misuse
Unauthorised access
Disclosure
Only authorised personnel can access your information.
5. Your Rights
You may request at any time to:
Access the information we hold about you
Correct or update your details
Request deletion (“right to be forgotten”)
Opt out of marketing communications
To make a request, contact us at: {{insert email}}.
6. Facebook/Meta Data Policy
Because we advertise using Meta platforms, your information may also be governed by:
Meta Privacy Policy: https://www.facebook.com/policy.php
HPG Realty does not control how Meta collects or uses behavioural and tracking data.
7. Lead Ads & Consent
By submitting a form through Facebook or Instagram, you acknowledge that:
HPG Realty may contact you using the information provided
Contact may occur via phone, SMS, or email
You have willingly provided your information
You may withdraw your consent at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be available upon request or posted where applicable.
9. Contact Us
For any privacy-related questions, corrections, or deletion requests, please contact:
HPG Realty
Email: dion@hpgrealty.com.au
Phone: 0449 559 189
Website: hpgrealty.com.au